About us

Retail

A Topps Tiles store wouldn't be a Topps Tiles store without passionate, helpful and knowledgeable people.

We work tirelessly to make sure that our stores are inspiring places to shop; that we're wowing homeowners and tradespeople with amazing choice and friendly, knowledgeable customer service. A customer can walk into a Topps Tiles store anywhere in the UK and know that they're talking to a specialist who takes pride in what they do and genuinely cares about helping them to make their tiling project go smoothly.

Alongside our 360 core retail stores we have also opened 15 Topps Tiles Boutique stores. These stores bring together a tailored range of tiles in a smaller, creative environment. There's a real emphasis on design in these stores. They're conveniently located on the high street too, so design inspiration is closer to home than ever before!

Head Office

Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service, IT – every function you'd expect from an ambitious, dynamic, multi-million pound retail business.

Everything we do we do for our customers. We're tile specialists, that's why they come to us. So it's our job to do absolutely everything in our power to inspire our customers, to bring their visions to life and make their project happen – whether that's by serving them directly or supporting someone who is.

We're always looking for exciting new ways to do what we do even better. In fact, putting new ideas into action is something we do very well. Colleagues in our head office developed new consultation desks for our stores and our unique online Tile Visualiser, which help our retail staff to better serve our customers.

Distribution

How do we get our products into our stores and out to our customers? Especially when you consider that we have more than 350 stores across the UK, from Truro in Cornwall, to Inverness in Scotland, Belfast in Northern Ireland, to Llanelli in Wales. It's all down to the distribution heroes working in our two distribution centres in Leicester.

Here we pick the products, dispatch them and deliver them to our stores – and we deliver to every single Topps Tiles store twice a week. That's a lot of deliveries and a lot of logistics.