Sales Assistant

Aged 25 and above: £8.21 per hour plus generous bonus and personal sales commission

Aged 24 and below: £7.70 per hour plus generous bonus and personal sales commission

There’s plenty about Topps Tiles that might surprise you. Like the fact that you don’t need DIY or tiling experience to join us. If you’re enthusiastic and brilliant with people, we’ve a great job in store for you.

What we’re looking for

You don’t need to have worked in retail sales before. And you certainly don’t need to know all about tiles or DIY. If you’re the sort of person who’ll go above and beyond to deliver outstanding customer service, if you’re a quick learner and a team player, we’d love to hear from you (and we have the training you need to soon become a product specialist Sales Assistant).

Part of a small store team, you’ll inspire customers and help them to find just what they’re looking for and do everything you can to make their tiling project happen. You’ll be quick to get to the heart of every customers’ needs – whether it’s flooring for a first home or a trade tile purchase – and find solutions that fit their requirements brilliantly. (So you know, internally at Topps Tiles, our Sales Assistants are known as Service Specialists.)

Who you are

Great team player? Real people person? Someone who loves helping others? Check, check and check. As well as being passionate about customer service, you’ll need:

• The ability to communicate well with colleagues and customers
• A confident and professional manner in dealing with a variety of different customer situations
• Ability to work co-operatively with others
• Enthusiasm and a positive ‘can-do’ attitude
• Ability to engage and inspire customers through questioning and listening skills
• Previous experience as a Sales Assistant or working in retail sales would be a bonus
• Flexibility to cover store opening hours including weekends, and work in alternative locations if required. (But we only expect you to work daytime hours – no evenings and no Christmas Eve or Boxing Day either.) What we’ll do for you 
• Then there’s a generous staff discount for our Sales Assistants, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
• In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage.

Who we are

Big things are happening at Topps Tiles. As Britain’s largest specialist tile retailer, selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We’ve just opened our 350^th store and hit record sales of £215m. And we’re as big on career opportunities as we are on outstanding service and great value. After all, it’s brilliant, friendly, knowledgeable people that makes us special. Right now we’re on a journey of exciting growth, as we build on seven consecutive years of success – there’s never been a better time to join the Topps Tiles family.