Product Team Leader

Job details

  • Reference: TT-JW-NYXHKUU
  • Hours: 37.5 hours per week, Monday - Friday
  • Location: Leicester (map)
  • Salary: up to £25,000 basic, up to 25% bonus


Who we are

Big things are happening at Topps Tiles. As Britain’s largest specialist tile retailer, selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We’ve just opened our 370th store and hit record sales of £215m. And we’re as big on career opportunities as we are on outstanding service and great value. After all, it’s brilliant, friendly, knowledgeable people that make us special. Right now we’re on a journey of exciting growth, as we build on seven consecutive years of success – there’s never been a better time to join the Topps Tiles family.

The Role

We currently have a great opportunity for an experienced Product Team Leader to join our commercial team. Reporting to the Inventory Manager, you will lead a team of 4 Product Assistants to maintain the many product databases. The Product Team leader is a central figure and performs a pivotal role between Buyers, Category Controllers, Product Assistants and the wider team. Responsibility for administrative and reporting resources as directed by the Stock Manager you will also be responsible for providing the first line of contact with suppliers and stores with staff, receiving basic product enquiries on behalf of the Buying Department.


  • Implement and manage lines of communication to stores following best practice
  • Act as conduit of information between Buyers/Category Controllers and team of Product Assistants
  • Establish key reporting instruments with Stock Manager
  • Ensure regular, uniform reporting across all Buying Team functions
  • Manage reporting projects and provide reporting support to Buying team as deemed necessary
  • Product creation, price changes and flag/product amendments
  • Ensure accurate implementation of all database changes and provide/create procedures
  • To distribute and allocate incoming workload from Buying team to capable Product Assistants
  • To monitor and regulate the workload and ensure within Product Assistants remit
  • To ensure timely and accurate completion of work received
  • To promote and encourage the use of Microsoft Excel and the COGNOS information system
  • To promote an exciting, rewarding and enjoyable working environment
  • To act as mentor, encourage and develop individuals
  • To ensure that every member of staff receives a bi-annual Performance Development Review

The Person

  • Previous experience in a similar role within a Retail commercial environment
  • Experience of leading, coaching and developing a team
  • Microsoft Excel & Word skills to advanced level
  • Experience of using the IBM COGNOS information system
  • Extremely commercial in your approach with strong business acumen
  • Exceptional time management and organizational skills
  • Strong attention to detail, numerate and analytical
  • Outstanding communication skills and influencing skills
  • A proven ability to develop strong working relationships across the business and with suppliers

What we’ll do for you

In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success - up to 20% of your base salary.   Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer



A career with Topps Tiles

There's plenty about Topps Tiles that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or Head Office.


A competitive salary.

Bonus and uncapped commission schemes (dependent on your role) that run four times a year, helping you to share in our success.

A generous staff discount scheme allows you to make purchases from our stores at below market price.

Enhanced maternity/adoption and paternity pay, and childcare vouchers.

A ShareSave scheme that allows you to invest in us and share our success.

Pension & Life Assurance schemes with company contributions available to help you provide for your retirement.

A wide range of discounts with selected companies including discounts on insurance, holidays and retail vouchers.

Holiday entitlement that increases with length of service.