Administration Assistant - Product Team (6 months FTC)

Job details

  • Reference: TT-JY-M4WOD3X
  • Hours: 37.5 hours per week, Monday - Friday
  • Location: Leicester (map)
  • Salary: £18,000 basic salary



Who we are


Big things are happening at Topps Tiles. As Britain’s largest specialist tile retailer, selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have just opened our 370th store and hit record sales of £215m. In addition, we are as big on career opportunities as we are on outstanding service and great value. After all, brilliant, friendly, knowledgeable people make us special. Right now, we are on a journey of exciting growth, as we build on eight consecutive years of success – there has never been a better time to join the Topps Tiles family.


The Role


Reporting to the Product Team Leader, you will work within a team of Product Assistants to support our new commercial business, Parkside. This role is initially a temporary 6-month contract and is a key figure in supporting the Parkside team externally and internally. Responsibility is primarily for administrative support as directed by the product Team Leader. 



  • Provide full administration support to the Topps Parkside Team
  • Answering both email and telephone enquiries from internal and external customers.
  • Act as conduit of information between Buyers, Stock, Parkside and the Product Team
  • Work within and help establish smooth processes, which are efficient and clean.
  • Ensure regular, uniform reporting across all stakeholders.
  • Database entry, product and supplier creations, price changes and flag/product amendments
  • Ensure accurate implementation of all database changes within the database restrictions.
  • To acknowledge and prioritize own workload
  • To ensure timely and accurate completion of work received


The Person


  • Previous proven administration experience in a similar role within a Retail commercial environment
  • Microsoft Excel & Word skills to intermediate level
  • Experience of using the IBM COGNOS information system would be an advantage
  • Exceptional time management and organizational skills
  • Strong attention to detail, numerate and analytical
  • Outstanding communication and influencing skills
  • Problem solving, ability to use own initiative.
  • Organised and works at a pace.
  • The ability to remain calm under pressure.
  • A proven ability to develop strong working relationships across the business and with suppliers
  • To promote an exciting, rewarding and enjoyable working environment
  • Self starter.

What we will do for you

In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success - up to 20% of your base salary.   Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.


A career with Topps Tiles

There's plenty about Topps Tiles that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or Head Office.


A competitive salary.

Bonus and uncapped commission schemes (dependent on your role) that run four times a year, helping you to share in our success.

A generous staff discount scheme allows you to make purchases from our stores at below market price.

Enhanced maternity/adoption and paternity pay, and childcare vouchers.

A ShareSave scheme that allows you to invest in us and share our success.

Pension & Life Assurance schemes with company contributions available to help you provide for your retirement.

A wide range of discounts with selected companies including discounts on insurance, holidays and retail vouchers.

Holiday entitlement that increases with length of service.